What Our FAQ Covers
We put this FAQ together from the real questions that come through our support channel every week. If you're trying to figure out how to add money through Nagad, why a withdrawal is pending, or how to get back into your account on a new phone, you're in the right place. Each answer below reflects how the platform actually works — the
steps, the payment rails, the account flow. We cover deposits via bKash, Nagad and Rocket; account verification; how to switch between mobile browser and the app without losing your session; and what to do when something doesn't go through. Players in Dhaka and divisional towns use these same steps daily. If your question isn't here, our live support team can pick it
up directly.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification